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3D1X2 Cyber Transport EPR Bullets

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- A standout professional ... selected to represent unit Airmen at briefing with CMSgt Popp/PACAF/CCC
- Advocated $3K audio visual equipment for classroom, new furniture, TV for breakroom--student morale boost!
- Aided server backup deployment--slashed task from 8 hrs to 1, established data redundancy for 27 remote units
- Attacked air picture circuit outage; troubleshot and reset hardware--key air defense tool for Pacific region
- Attacked base-wide network outage; first to find/correct bad router setup--restored access for 6K customers
- Attacked four program deficiencies; fixed nagging curriculum/testing problems--program now 100% compliant
- Authored FTAC Team Leader continuity book; defined duties/explained all tasks--first-ever training resource
- Authored/incorporated w/c tool pgm; identified/recorded master tool list--100% accountability of $4k assets




- Built targeted critiques for all lessons; identified weak spots in course--focus improved all facets of material




- Chosen for Gunsan AB TDY--set up 11 C2 systems for 8 FW Command Post--fully restored network access
- Consistent outstanding duty performance resulted in July 2004 325 CS Top 4 Performer of the Month award
- Coordinated National Oceanic Administration install; new circuit enabled C2 for Search and Rescue C2
- Coordinated w/PACAF NCC--rectified SATCOM connectivity during PENORE; secured comm for six COBs
- Corrected discrepancies in 34 circuit layout diagrams--slashed circuit fault isolation workload by over 27%
- Created shop tool accountability system; daily inventories prevented loss of $2K of test equipment and tools
- Created trouble ticket training manual; trained five personnel on entering data--covered 11 OJT/UGT tasks




- Delivered 88 hours of instruction; showed superlative communication skills--received highest critique ratings
- Deployed new network management maps; enhanced problem isolation/trend analysis--ensured 99% uptime
- Detected 1 AF network fault; reconfigured crypto devices--ensured fluid C2 over 590 ONE flights ... promote!
- Directed software corruption response; 24 disabled switches made operational--restored access for 3K users
- Discovered unapproved chat software on network--quickly eradicated program--secured coalition sys integrity
- Dispatched workers to SIPRNet link outage; restored 1 AF/CC's main circuit--key Homeland Defense C2 link




- Enhanced personal technical skills; completed 96 hours of advanced commercial network technologies training
- Entrusted with ADPE custodian duties; flawlessly managed $61K account--100% accountability of AF assets
- Established shift-change procedures; provided guidelines/documentation--saved 20 monthly man-hours
- Excelled as unit TMDE coordinator; delivered 60 equip items valued at $50K--ensured proper mx calibrations
- Executed 126 checklist directives--zero shortfalls/one Best Practice during 2005 EPME Air Force Inspection
- Expertly directed installation and troubleshooting of 35 circuits; managed all wired USAF voice and data links
- Expertly steered 384 hours of EPME curriculum and two graduation banquets for 51 students and 500+ guests




- Fixed faulty dining hall link; restored key station for supply ordering--vital to support of 900 daily customers
- Found PACAF-wide regulatory issue; reported redundant FTAC directives--lauded by MAJCOM functional




- Go-getter! Reconstituted HAZCOM program/developed w/c master listing--improved overall safety standards
- Guided staff training on student testing trends from 5 key areas--scores immediately improved in targeted areas




- Hard-charging Airman; orchestrated turn in of 38 cryptographic equipment valued at $143K--AF reutilization




- Identified electrical wiring problem; oversaw electrical upgrade; stable power supply reduced outages 10%
- Implemented comprehensive trouble log review; analysis of 12 months of data identified problem trends/fixes
- Impressively mastered 192 curriculum hours--no notice evaluation by Flight Chief garnered Outstanding rating
- Installed 2 UNIX workstations for Combat Plans--supported continuous ITO production and sortie execution
- Installed red switch phone at 13 AF/CC's home--guaranteed 24-hour secure C2 for tsunami relief efforts
- Installed/config'd $23k secure data equip; established BICES netwk cafe--allowed coalition partner reachback capers




- Lead tech on $100K hardware upgrade; done 2 weeks early--modernized equipment tripled data throughput
- Led facility restoration; removed old furniture--eliminated safety hazard, provided new storage location
- Led four island tours; highlighted morale-boosting activities--improved sensitivity towards local community
- Led network management database cleanup; updated 68 configs--switching errors down 11% ... promote now!
- Led tactical encryptor upgrade; eliminated obsolete gear, upped classified bandwidth 700%--first in PACAF!
- Located deployment facility switch problem; ended data transfer errors--optimized processing for 345 TDYs




- Maintained $1M tactical NIPR/SIPR/Voice package; ensured 98% traffic uptimes--continu'd combat comm readiness
- Managed shop physical security program--enhanced safeguard of classified info during daily ops--no errors
- Methodically managed test control program--validated 2380 test scores--ensured accuracy of 8 student awards




- Orchestrated AFSOC/CC visit support; put in 20-hour day to direct actions--ensured flawless connectivity
- Orchestrated OSI classified data transfer fix; SIPRNet access restored--vital to 11K intell report deliveries
- Organized four base tours; introduced 30 Airmen to facilities/resources--facilitated transition to military life
- Overhauled visual aid library; updated/cataloged full FTAC curriculum--guaranteed best data for 64 briefings
- Oversaw $18M of communications gear supporting 2.8K people in 13th AF, 36 AEW, and 14 Associate Units
- Oversaw 15 techs actions during major power failure; only 3 hours downtime--restored 6K users' connectivity




- Paved way for satellite upgrade; doubled bandwidth--connected Theater leadership to JCS for expedited C2
- Performed network trend analysis; compiled and analyzed daily stats--key to 99.9% connection availability
- Produced 4 hours of extensive training slides--provided work center streamlined training for day-to-day tasks
- Project leader--configured & installed 26 Korea AOC C2 systems--critical wartime intel assets now available
- Provided FTAC implementation guidance to Diego Garcia; enabled best training for remotely assigned Airmen




- Re-engineered central data relay; reduced wiring connections by 25%--facilitated troubleshooting FAA link
- Reacted to MXS network failure; found/fixed defective link--uninterrupted security of 956 items/39M in assets
- Recreated 16 outdated operating instructions--ensured strict compliance with DISA directives and publications
- Redesigned critical FAA circuit path; completely eliminated comm faults--delivered most reliable radar image
- Relentless planning/scheduling resulted in zero wing promotion withholds due to lack of ALS--best in PACAF
- Repaired Enlisted Club connection; restored link in 25 minutes--ensured flawless MSG commander s call
- Repaired ROKAF/CC COIN computer--rapidly responded & fixed outage--ensured coalition aircraft control
- Rerouted CONS printer access; expedited $35.4M in contracts--helped meet monthly zero-error contract goal
- Resolved 325 FW/CP comm outage; contact with base leaders re-established--full C2 restored in minimal time
- Resolved 43 FS connectivity issue; users back online just in time--averted nine F/A-22 sortie cancellations
- Resolved DSN trunk failure; reseated equipment--restored world-wide calling for 4.3K telephone customers
- Resolved Southeast Air Defense Sector (SEADS) classified link failure; isolated/rerouted problem circuit in
- Restored F-22 Raptor DDF; replaced faulty KG-175 TACLANE--protected 600 sq mile radius/supported >400 sorties
- Revamped graduation certificate creation process; $360.00 annual savings without reducing quality of product
- Revamped shop computer connections; moved seven PCs/on printer--key to management of 68 trouble calls
- Revamped Unit Physical Training testing prgm; 46 Airmen tested on time/database accurate--no overdues
- Revitalized duty position; authored six continuity books from scratch--vital continuity for one-deep position
- Revitalized T.O. library; single-handedly managed 74 tech orders/commercial manuals--sq now in compliance
- Rewired Command Post connection; ended routing errors--ensured uninterrupted reporting to MAJCOM
- Rock-solid evaluator; performed 10 post deployment inspections on tac comm wireless sys--zero msn fail rate




- Selected as shift leader during PenORE--supervised 11 team members--sustained 100% mission completion
- Shop circuit folder POC; entrusted with oversight of every Team Andersen data link--fixed 120 discrepancies
- Shop POC for CSAF visit; set up billeting and office connections flawless service--promote immediately!
- Single-handedly installed 15 Asynchronous Digital Subscriber Line circuits--assured connectivity for 60 users
- Solved weather circuit issue stumping top techs; rerouted link to bypass bad hub--averted canceling 22 sorties
- Spearheaded efforts to repair Air Mobility Division's network printer--enabled 50 users to print critical ITOs
- Spearheaded rewiring project; labeled and relocated 60 cables--created optimally efficient work environment
- Stepped up during NCOIC absence; supervised 29 troops on 3 shifts--directed completion of 59 work orders
- Subject matter expert! Trained new instructor--completed aggressive 60-day qualification process...no glitches
- Successfully performed weekly Air Battle Plan purge on 24 completed msns--improved server efficiency 10x
- Supervised VPN router installation; quadrupled remote access account pool--enabled 900% faster connections




- Talented technician--recognized by 36 CS/CC as the unit Team Outstanding Performer March and April 2004
- Team player! Invited other units to FTAC Sexual Assault Awareness briefing; 13 shift workers now up-to-date
- Took charge through 30-day NCOIC absence; focal point for base leaders--effortlessly executed TSgt duties
- Troubleshot 13AF/CC remote access problem; corrected faulty configuration--restored tsunami relief C2
- Troubleshot base-wide network outage; reconfigured router--restored access for 6K customers ... promote!
- Troubleshot Wing Command Post Red Phone outage; reseated modem card--restored C2 notification ability
- Troubleshot/repaired ATC tower switch; reenabled critical safety reporting--local/base airspace incident-free




- Updated 34 Service Agreements; provided up-to-date POC info--optimized troubleshooting coordination




- Voluntarily changed shifts to deal with manning issues; worked three extra days--ensured 24/7 NCO presence
- Voluntarily changed shifts/worked 3 extra days; overcame shop manpower issues--ensured 24/7 NCO presence
- Wing asset! Provided vital Self-Aid Buddy Care training to 10 MSS and ABW personnel--increased readiness
- Young gun! Lead Operation Sentry Savannah night shift tm; installed 15 critical devices--provided data to 60+ pilots




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